Privacy Policy

dualtron-eu.top fully complies with the General Data Protection Regulation (GDPR) for all EEA users. This policy explains how we collect, use, store, and protect your personal data.

Data Collection

We collect personal information you voluntarily provide during checkout, including your name, email, phone number, billing and shipping address, and order records. We also collect anonymous technical data such as IP address, device information, and website browsing data to improve service quality and website security.

Use of Personal Data

We only use your personal data to process orders, complete delivery, provide after-sales support, send order updates, reply to customer inquiries, and prevent fraudulent transactions. We will never sell, rent, or share your personal data for unauthorized commercial purposes without your explicit consent.

Cookie Policy

Our website uses essential cookies to ensure normal operation, and optional analytical cookies to optimize user experience. You may adjust your cookie preferences via your browser settings at any time.

Your GDPR Rights

As an EU/EEA resident, you have the right to access, correct, delete, restrict data processing, request data portability, and withdraw consent. For data-related requests, please contact our support email. We will respond to all valid requests within 30 days.

Data Security & Storage

We adopt industry-standard encryption and security measures to protect your personal data. Your data will only be stored for the duration required to complete transaction services and meet legal compliance obligations.